Practice Support Services We Offer

Healthcare Solutions WNY offers a wide array of services focused on maximizing your organization’s revenue potential. We offer billing and coding services, as well as a variety of consulting and practice management solutions.

Revenue Cycle Management

  • Billing Services: From charge entry to denial management
  • Collections: Maintain a collection rate of 2–5% above industry standards for end-to-end billing clients
  • Reimbursement & Dispute Resolution: Analyze and collect every dollar due to the provider
  • Denial Analytics: Provide denial analytics and education to maximize revenue
  • Reporting: Offer management reports and KPI benchmarks for financial tracking
  • Customer Service: Provide dedicated point of contact for office needs and customer service for providers
  • Software Use: Ability to use client’s billing software or provide proprietary billing software
  • Pre-Collection Services: Conduct early-stage collection services
  • Fee Structure Analysis: Annually analyze and optimize the fee structure
  • Custom Reports: Develop custom financial and operational reports
  • Coding Services: Surgical and office visit coding (CPT and ICD-10) performed by a multi-specialty, AHIMA and AAPC certified coding team
  • Coding Audits: Perform audits to maximize revenue and ensure compliance
  • NCCI Policies: Ensure compliance with National Correct Coding Initiative (NCCI) policies
  • Provider Education: Educate providers on coding and documentation to reduce errors
  • Annual Updates: Provide annual updates on CPT and ICD-10 codes
  • Denial Management: Review, appeal, and communicate billing denials to the practice
  • Credentialing Applications: Apply to insurance companies for appropriate credentialing on behalf of providers
  • Document Management: Maintain confidential files of all required credentialing documents
  • CAQH Management: Keep CAQH profiles up-to-date
  • Entity Correspondence: Respond to any requests for clarification or additional information from insurance companies or other entities
  • NPI Management: Apply for and maintain National Provider Identifier (NPI)

Practice Management Services

  • Financial Services: Handle day-to-day financial services and manage accounts payable weekly
  • Cash Management: Monitor cash balances and perform bank reconciliations
  • Compensation Strategies: Develop physician compensation packages and perform cost/benefit analyses for new providers or services
  • Financial Statements: Generate monthly financial statements and assist in developing annual budgets
  • Tax Coordination: Coordinate with tax accountants for year-end practice tax returns, 1099 forms, and New York State sales tax filings
  • Payroll Processing: Handle payroll services, including annual W-2s and earnings statements
  • Deductions Management: Manage insurance, retirement, and other deductions
  • Compliance: Ensure adherence to NYS and federal payroll regulations
  • Leave Tracking: Track vacation, holiday, and other time-off requests
  • Recruitment & Screening: Assist with employment ads, applicant screening, and background checks
  • Benefits Management: Administer employee benefit policies, manage open enrollment, and handle COBRA paperwork
  • HR Support: Conduct new hire orientations and stay updated on federal and state labor laws
  • Training & Compliance: Track annual training requirements and create/update employee handbooks
  • Employee Relations: Facilitate HR-related issues and resolve delicate employee relations matters

Other Services

  • Practice Start-Up Assistance: Offer guidance for new practice setup
  • Profitability Assessment: Analyze and improve practice profitability
  • Physician Productivity Analysis: Evaluate physician productivity and compensation structures
  • Workflow Improvement: Identify inefficiencies in workflow processes and offer optimization strategies
  • Financial Planning & Analysis: Perform in-depth financial analysis and long-term planning for the practice